By using our doorstep services, you agree to the terms outlined below. Please read them carefully before booking any service.
We offer doorstep services including home-cooked meals, personalized teaching/tutoring, and household cleaning, delivered at the customer’s location.
Services must be booked in advance through our website, mobile app, or phone.
Payment is required at the time of booking or upon service completion, as agreed.
Accepted payment methods include cash, card, and online transfer.
Free cancellation is allowed up to 24 hours before the scheduled service.
Cancellations within 24 hours may incur a 50% fee.
No refunds will be given for missed appointments or no-shows.
Services will be delivered during the time slot selected by the customer.
Delays due to traffic or unforeseen events may occur. Customers will be notified accordingly.
Customers must provide a safe, clean, and accessible environment for service providers.
Any hazards or health concerns must be communicated beforehand.
We are not responsible for indirect or incidental damages resulting from service use.
In case of proven negligence, compensation will be limited to the service amount paid.
Customer data is used only for service fulfillment and is kept secure.
We do not share personal information with third parties without consent.
These terms may be updated without prior notice. Continued use of our services indicates acceptance of any changes.